REFUND ELIGIBILITY

We want you to be satisfied with your learning experience. We offer refunds under the following conditions:

• Timeframe: Refund requests must be submitted within 15 days of the initial course purchase date.
• Course Progress: Refunds are only eligible if you have consumed less than 20% of the course content (videos, quizzes, or downloadable materials).
• Certificates: No refunds will be issued if a certificate of completion has already been generated or downloaded.

NON-REFUNDABLE ITEMS

The following purchases are strictly non-refundable:

• Subscription plans after the free trial period has ended.
• Purchases made using promotional vouchers, discounts, or third-party gift cards.

HOW TO REQUEST A REFUND

To request a refund, please call our support team with:

• Your full name and account email address.
• The name of the course.
• Your digital purchase receipt or transaction ID.

PROCESSING TIME

Once approved, refunds will be credited back to your original payment method. Please allow 5 to 10 business days for the funds to appear in your account, depending on your bank or card issuer.