INTRODUCTION

Welcome to SBExam Career. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile application, or enroll in our online courses.

INFORMATION WE COLLECT

We collect information that you provide directly to us, as well as information automatically generated when you use our platform.

• Account Information: Full name, email address, password, profile picture, and date of birth.
• Payment Data: Billing address and payment method details (processed securely via third-party payment gateways; we do not store full credit card numbers).
• Learning Activity: Courses enrolled in, lesson progress, quiz scores, assignment submissions, forum posts, and certificates earned.
• Technical Data: IP address, device type, operating system, browser type, and cookies tracking how you interact with our platform.

HOW WE USE YOUR INFORMATION

We use the collected data to provide, maintain, and improve our educational services, including:

• Creating and managing your user account.
• Delivering course materials, tracking progress, and issuing certifications.
• Processing financial transactions and sending billing confirmations.
• Communicating platform updates, support responses, and marketing materials (which you can opt-out of at any time).
• Monitoring platform performance and detecting fraudulent or unauthorized activity.

SHARING AND DISCLOSURE

We do not sell your personal data. We only share information with:

• Instructors and Educators: To grade assignments, answer questions, and monitor class performance.
• Service Providers: Trusted third parties managing our cloud hosting, payment processing, or email delivery.
• Legal Compliance: Law enforcement or regulatory bodies when required to comply with enforceable governmental requests or legal procedures.

DATA SECURITY AND RETENTION

• Security Measures: We implement standard encryption protocols (SSL/TLS) and secure access controls to protect your data from unauthorized access or breaches.
• Data Retention: We retain your account and learning data for as long as your account remains active or as required to meet legal, accounting, or reporting obligations.

YOUR RIGHTS

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your account and personal data.
• Restrict or object to certain data processing practices.
• Withdraw consent for promotional communications.

CHILDREN'S PRIVACY

Our platform is not intended for children under the age of 13 (or the legal age in your jurisdiction) without explicit parental or guardian consent. If we learn we have collected personal data from a child without verified consent, we will delete it immediately.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us.